Privacy policy

Last update: June 06, 2020

Pyrark Trading (“we”, “us”, “our”) is committed to protecting and respecting your privacy, and to meeting its data protection obligations under the General Data Protection Regulation (“GDPR”) and the DataProtection Act 2018. This Privacy Statement is intended to describe our privacy practices and provide information about how and why we collect, use and share your personal information when you:visit www.Pyrark Trading.co and any of its sub-domains ("our sites"); and / or purchase or otherwise use our solutions, products and services ("Services")

This Privacy Statement governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information.

We periodically update this Privacy Statement with any changes applicable and, in case the changes are significant, we will provide a more prominent notice by sending you an email notification. While we will notify you of any material changes to this Privacy Statement, we encourage you to review this Privacy Statement periodically. We also archive all historical versions of this Privacy Statement.


How we collect your data

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us through the Website, by email, post, phone, or otherwise. This includes personal data you provide when you: i. Fill a form on our website; ii. report a problem with our Website; iii. subscribe to our communications or publications; iv. request marketing to be sent to you; v. enter a competition, promotion or survey; or vi. give us feedback; vii. Reply to our emails.

Automated technologies or interactions. As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions and patterns through cookies, logs and other similar technologies.

Third parties or publicly available sources. We may receive personal data about you from third-parties and public sources as set out below: i. Technical Data from the following parties: 1. analytics providers such as Google 2. advertising networks based inside and outside the EU; and 3. search information providers based inside and outside the EU. ii. Contact, Financial and Transaction Data from providers of technical, payment and delivery services.


Data we collect

This Privacy Statement applies to all personal information which you give to us and / or which we collect automatically from you, either via our sites and / or our Services and / or which we receive about you from third parties.

i. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

ii. Information that you provide to us by completing forms on our sites such as requests for quotes or online applications for free trials of our products / Services. Such information typically includes: - Contact information, such as your first name, last name, mailing address, phone number, and email address. - Financial information, such as bank account numbers, credit card numbers and crypto currency account information. - Biographic or demographic information, such as your date of birth, country of residence, and any other information you choose to provide about yourself.

iii. Information that you provide to us when you purchase a product / service via our sites or other means such as by telephone or e-mail. Such information typically includes your first name, last name, personal and / or professional contact details, credit card details, billing address, as well as any contact or other information you choose to provide for us to undertake the Services;

iv. Any other information which you choose to provide to us in the following circumstances: when you complete surveys conducted by us or third parties on our behalf; when you attend conventions, trade shows, and expositions; when you participate in promotions, contests and giveaways; when you register for webcasts, events, request information or materials (e.g., whitepapers); and when you submit any questions, comments or complaints to us.


Cookies

Technologies such as cookies (small text files that store information on your hard drive), beacons, tags and scripts are used by us and our affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the Site, tracking users’ movements around the Site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. We use cookies, for example, to remember users’ settings (e.g. language preference) and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited.


4. Security

Pyrark Trading is powered by Google Cloud. Google Cloud helps reducing the cost, complexity, and risk associated with security and compliance in the cloud.

Pyrark thoroughly vets its partners and only works with major “top-10” exchanges. User funds remain on their personal exchange account and interactions between Pyrark and user accounts are performed by means of customer owned API keys. API access is limited, hence in the unlikely event of a security breach, no fund withdrawal can take place.


Retention of your data

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymize it or, if this is not possible, we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a period of 6 months from the date you expressed to opt out from further communication.